FAQs2019-11-06T15:55:16+00:00

Frequently Asked Questions

Here are the answers to questions we get asked most often about The Montague Clinic. If you have any further questions about our service, please don’t hesitate to contact us on info@montagueclinic.com

Can you complete medical reports?2019-11-06T15:48:44+00:00

We can complete a wide range of medical reports, however some reports do need us to have access to you full medical record. Please send us a copy of your report by uploading it through our Medical Reports webpage – CLICK HERE.

We will get back to you and let you know whether we can proceed.

Do you prescribe controlled medication?2017-07-31T00:04:25+00:00

We do not prescribe controlled medications such as morphine, tramadol, pethidine, methylphenidate and oxycodone.

What services are you unable to offer?2019-11-06T15:32:33+00:00

Our doctors are currently unable to offer the following services:

  • Medical care to patients under 18 years of age
  • Immunisations
  • Travel vaccinations
  • Smear tests
  • Cosmetic procedures (e.g. botox & fillers)
  • Minor surgical procedures
  • Joint injections
  • Ear syringing
  • Wound care
  • Baby immunisations
Where can I take my private prescription to get my medication?2017-07-14T23:29:47+00:00

You can take your private prescription to any high street pharmacy.

If I need to be referred to a specialist, can I choose whom I see?2017-07-26T19:24:06+00:00

We offer a choice of provider for onward specialist referral. If you have medical insurance we can refer to any specialist or hospital registered with your insurer.

How will I receive the results of any tests/investigations?2017-07-26T19:26:33+00:00

You can choose how you wish to receive your test results. All communication is confidential. Options include text, email and telephone calls.

Is the price of a prescription or referral letter included in the consultation fee?2017-07-14T23:27:35+00:00

Yes. We do not charge extra for prescriptions and referral letters issued during your consultation. Please note however that the pharmacy will charge you for the cost of your medication.

Are the prices of investigations included in the consultation fee?2019-07-28T19:08:22+00:00

Prices of investigations are not included in our Standard GP Appointment fee. The doctor will be able to counsel you regarding the most appropriate investigation options.

Do you do investigations on site or do I need to attend another centre?2019-11-06T15:35:54+00:00

Where possible, tests will be carried out onsite including bloods tests and swabs. We also have onsite X-ray and MRI facilities. Tests requiring specialist equipment will be performed at an appropriate centre, depending on the test.

Can I use my health insurance to pay for my consultation?2017-07-14T23:25:42+00:00

Unfortunately, at this point in time, we are unable to accept payment from health insurance for GP consultations.

When do I pay for my consultation?2017-11-08T22:47:54+00:00

Payment are usually taken at the end of the consultation. We accept all major credit cards including VISA, MasterCard and American Express. We also accept Apple Pay & Android Pay. We also accept cash.

What is the structure ofThe Montague Clinic2017-07-26T19:34:50+00:00

The Montague Clinic is a group of independent medical practitioners, with a mission to provide high quality care in the City.

Will the doctor notify my NHS GP?2019-02-17T21:35:29+00:00

At your request we will be happy to email you your clinical notes for you to share with your NHS GP.

May I cancel my appointment?2017-07-14T23:19:47+00:00

Appointments can be cancelled up to 24 hours before for free. Cancellations within 6 to 24 hours will be refunded 50%. Cancellations within 6 hours are not refundable.

How do I book an appointment?2017-07-14T23:19:19+00:00

Appointments are all bookable online via our website.

Will the doctor be able to deal with multiple problems during my appointment?2017-07-14T23:18:54+00:00

Appointments generally for 1 problem, however this is at the discretion of the doctor, and we are happy to address more concerns if safe and reasonable within the timeframe. Double appointments may be required for multiple problems.

How long are your appointments?2017-07-14T23:18:25+00:00

Our standard appointments are 20 minutes. Appointments for health checks are 40 minutes with 20 minute follow-up.

Can I get a referral for my private health insurance?2017-07-14T23:17:44+00:00

Yes. Our doctors work closely with London’s top specialist and are happy to refer you on you private medical insurance.

Can doctors at the Montague see children?2019-10-29T09:24:35+00:00

Unfortunately, our doctors are not able to see children at The Montague Clinic.

What is the structure of the Montague Clinic?2017-07-14T23:15:31+00:00

The Montague is a group of like minded doctors who share the same ethos of providing accessible first class primary care to professionals in The City of London.

Do I get to choose which doctor I see?2017-07-26T20:11:37+00:00

Yes. You have the option of choosing one of OUR DOCTORS.

What kind of problems can your doctors deal with?2019-11-06T15:33:19+00:00

Doctors at The Montague Clinic are experienced in managing any issue for which you would normally see a GP. Our doctors are also able to take blood tests, complete medical reports, and refer for imaging and specialist care. For a full list of our services, visit SERVICES & PRICES.

What experience do your doctors have?2017-07-26T20:13:59+00:00

Our doctors are all UK trained, have full registration with the General Medical Council and are all fully certified by the Royal College of General Practitioners.

Find out more information about our doctors here: OUR DOCTORS.

What should I do when I arrive at the clinic?2019-11-06T15:34:30+00:00

If it is your first appointment with us, then please aim to arrive 15 minutes early to complete a health questionnaire.

Let the receptionist at 4 Basinghall St know that you have arrived. Take a seat in the waiting area and the doctor will call you in. Please help yourself to tea and coffee from the kitchen.

What is included in my appointment?2018-05-08T17:00:19+00:00

Each appointment is 20 minutes long. If you have complex or multiple issues, it is advisable to book a double appointment (£100).

The cost of private prescriptions and referral letters are included within the price of your consultation.